Refund Policy

Replacement-Only Policy (No Refunds)

We offer replacements only. There are no refunds.
You may request a replacement within 10 days of delivery.

Eligibility for Replacement

To be eligible, the item must be:

In the same condition you received it—unworn/unused, with tags, and in the original packaging.
Accompanied by the receipt or proof of purchase.

Replacements are approved for:

Defective or damaged items
Incorrect items received

Items sent back without first requesting a replacement will not be accepted.

How to Start a Replacement

Order ID
Clear photos/video showing the issue (defect/damage/wrong item)
Unboxing video (if available) for transit damage claims

If your request is approved, we’ll send you:

A return shipping label (when applicable)
Instructions on how and where to send your package

Damages & Issues

Please inspect your order upon delivery and message us on WhatsApp immediately if the item is defective, damaged, or incorrect, so we can evaluate and proceed with a replacement.

Exceptions / Non-Returnable Items

We do not accept returns/replacements for:

Perishable goods (e.g., food, flowers, plants)
Custom/personalized products
Personal care goods (e.g., beauty products)
Hazardous materials, flammable liquids, or gases
Sale items and gift cards

If you’re unsure whether your item qualifies, message us on

WhatsApp: +91-938014997

Exchanges

We do not process exchanges. If you want a different item, please place a new order after your replacement is approved.

Refunds

No refunds. We only provide replacements when the request meets our eligibility criteria and is approved.